Ethos Technologies is a premium supplier of technology services and consultation. Based in Beijing, Ethos’ global environment brings together solid methodologies and robust talent from all worlds. Its clients benefit from working with a partner that is familiar in its culture and yet different in its contributions.
Like its employees, Ethos’ clients come in all shapes and sizes ranging from the leading news portals seeking a modern facelift to the start-up creating a business to leverage the hottest internet technologies.
In addition, Ethos helps large corporations evolve into global businesses. Consulting and building inroads into China is a core skill and capability of Ethos’ team.
Established in 2005 by 3 founders in a coffee shop, Ethos now encompasses 150 employees in 3 locations: Oslo, Stockholm, and Beijing. Its annual revenue is €3m with clients from over 15 different countries.
While coffee shops have come and gone, the Ethos vision has remained unchanged: to build a company in China founded on strong Western principles and committed to delivering excellent services in software development. Its values were sealed in its name: Ethos.
The System Engineer (SE) interfaces with multiple members of the development organization and service desk. The SE demonstrates an enterprise view and understanding of systems and technologies. The SE is responsible for system design, installation and maintenance of hardware products, installation and maintenance of operating systems, monitoring and planning tools/processes, fundamentals of security, installing third party software, back up configuration and restoration of files, system patches, security updates and system upgrades. This includes documenting systems in accordance with company standards. The SE serves as a point of escalation and review for issues or concerns identified by the service desk or the monitoring system on a 24x7 basis.
The SE provides project leadership and develops solutions to improve the environment and enhance server performance and reliability. The SE is responsible for designing solutions to best meet customer needs as well as making and presenting recommendations to improve existing infrastructures. The SE works closely with the Operations Manager to ensure deliverables are met.
Responsibilities include
• Designing system solutions based on development team requests and needs
• Presenting the development team with recommendations regarding hardware and systems software.
• Installing hardware and software, maintaining appropriate maintenance levels and tuning.
• Evaluating, recommending, installing and configuring hardware and software to meet development team requirements.
• Installing and configuring tools for event monitoring, capacity planning, performance monitoring, etc. and making recommendations based on results
• Level 3 troubleshooting and resolution of application and system related problems.
• Leading technical projects from start to finish while working within organizational change management and project management guidelines.
• Performing system software upgrades including planning / scheduling, testing, coordination, and maintaining integrity of the operating system environment.
• Performing backup administration, including backup and restore of data.
• Responding to outages both during normal business hours and in an after-hours, on-call capacity.
• Producing documentation for use in configuration, repair and troubleshooting of hardware, software and network operating systems.
• Participating in capacity planning and disaster recovery exercises while producing supporting documentation.
Skills required
• 2 - 4 years of experience in IT and/or production enterprise environments.
• Bachelor degree and above is preferred.
• Experience in technical concepts coupled with the ability to effectively communicate complex technical information in straightforward terms
• Experience with and a broad understanding of implementing and managing complex technical projects with the ability to solve technical problems
• Pro-active, hands-on, and able to motivate others
• Ability to succeed and excel in a fast-paced, dynamic 24X7 environment.
• Experience leading a project from start to finish and managing the activities of a project based team
• Ability to identify and implement standardized processes across the operating environment.
• Experience with hardware and software troubleshooting, and issue resolution
• Ability to design and implement hardware and software solutions based on development team requirements
• Expertise in Linux/Unix operating systems in addition to WebSphere, Tomcat, and Apache. Also including associated protocols and tools, such as TCP/IP, Samba, NFS, tcpdump, etc.
• Experience a plus with Solaris, Windows, Java, .net, infobase, Oracle, MySQL, VMWare, Vignette, CMS, Nagios, Gomez.